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Data Protection Information

1. Information regarding the Data Controller

  • Entity: DIGITAL RELOAD, S.L.
  • CIF: B09612292
  • Address: Calle Juan Tornero, 56 – (28011) Madrid
  • Email: hola@reload.es
  • Data controller: Javier Hernández Racionero
  • Phone 916 77 3 77 1
  • Email of the person in charge: hola@reload.es

2. Purposes

In compliance with the provisions of European Regulation 2016/679 on General Data Protection and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights, we inform you that, depending on your relationship with us, at DIGITAL RELOAD, S.L. we process the data you provide us with for some or all of the following purposes:

  • Sending commercial information from the organisation by post, email or other means.
  • Information from cookies.

3. Data retention period

Your data will be stored indefinitely. If you require its early deletion, please request this by exercising your right to erasure. Likewise, data that must be stored for legal reasons for a period of time necessary to comply with specific regulations will be blocked and will only be available to the relevant public authority.

4. Legitimacy

The legal basis for processing your data is based on:

  • Unambiguous consent.

5. Recipients

Your personal data will be disclosed to third parties in the following circumstances:

  • We do not share data with third parties.

6. Rights

You have the right to obtain confirmation as to whether or not DIGITAL RELOAD, S.L. is processing personal data concerning you.

You also have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain it for the exercise or defence of legal claims.

Additionally, in certain circumstances and for reasons related to your particular situation, you may exercise your right to object to the processing of your data. DIGITAL RELOAD, S.L. will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims.

You may also exercise your right to data portability and withdraw your consent at any time, without this affecting the lawfulness of processing based on consent prior to its withdrawal.

If you wish to exercise any of your rights, you may do so via the links provided below:

  • To exercise your right of access, click here.
  • To exercise your right of access, click here.
  • To exercise your right of erasure (to be forgotten), click here.
  • To exercise your right to restrict processing, click here.
  • To exercise your right to object, click here.
  • To exercise your right to data portability, click here.

Alternatively, you may also contact us by post at the following address: Calle Juan Tornero, 56 – (28011) Madrid, attaching a photocopy of your ID card to verify your identity. Please remember to provide as much information as possible about your request: your full name, and the email address you use for the account or portal that is the subject of your request.

Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public bodies for any complaint arising from the processing of your personal data.